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Full details of your rights as a consumer can be found at the following locations at http://www.tradingstandards.gov.uk where you will find a full list of advice leaflets.

 

In particular, you may wish to browse the following:

 

Your Rights as a consumer in England, Wales and Northern Ireland

Your Rights as a consumer in Scotland

 

These leaflets give you guidance with regard to goods purchased and tell you, amongst other things, what is meant by the statements that goods must be:

  • of satisfactory quality

  • fit for the purpose

  • as described

The rights that you have as above are in no way affected by further provisions you also have with regard to distance selling, which you can read more about at:

 

Distance Selling Your Rights

Please note that the use of these links to the Trading Standards Site is for your information and does not in any way imply that Trading Standards have assessed, recommend or support in any way, the products on this site.

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